Privacy Policy
Last updated: 6 November 2026
Mykhailo Grushchyk makes FixWit. We collect as little as we can. Your documents, photos, file names and browsing history never leave your computer.
What stays on your computer
- Check results, the history of changes (for undo), your settings and your conversations with the assistant.
- You can delete the conversation history in Settings at any time.
What is sent, and when
- When you ask the assistant: your message and a short technical summary (for example "disk 92% full", "14 programs start with Windows"). Before sending, the app removes user-folder paths, email addresses, IP and MAC addresses. Our server removes them again and forwards the request to an AI provider (Anthropic) to get an answer. We don't store message text, and our logs contain only timing and size.
- Access key: each installation gets a random key so the app can count monthly assistant messages. We store only a one-way hash of it.
- When you send feedback: the text you write, the app version and language. It's kept for 180 days and isn't linked to your key.
- When you buy Plus: Paddle.com, our Merchant of Record, processes your payment and email under its privacy policy. We receive your subscription status and a Paddle customer id; we never see your card.
The app doesn't send usage statistics or crash reports.
Why we use it
To answer your questions, to provide the plan you chose, and to prevent abuse (for example, a short-lived hash of the IP address limits how many free keys one network can get per day). We don't sell data and don't use it for advertising.
Your rights
You can ask us for a copy of the data we hold about you, to correct it or to delete it, and you can complain to your data protection authority. Write to [email protected].